Privacy Policy

2. Personal Data We Collect

We may collect and process the following data:

• Contact details (name, email, telephone number, job title, company name).
• Marketing preferences and form responses.
• Technical data (IP address, browser type, device ID, cookies).
• Interaction data from emails or ads (e.g. opens and clicks).
• Any information you voluntarily provide when communicating with us.

3. How We Use Your Data

We use personal data to:

• Respond to enquiries and provide requested information.
• Deliver marketing campaigns and lead-generation services.
• Send relevant updates and communications where you've opted in.
• Analyse performance of our website and advertising.
• Comply with legal and regulatory obligations.

4. Lawful Bases for Processing

Our processing is based on:

• Consent – when you opt in to marketing communications.
• Legitimate Interest – to operate our business and respond to enquiries.
• Contractual Obligation – when providing services to clients.
• Legal Requirement – where necessary for record-keeping or regulatory compliance.

5. Data Sharing and Transfers

We share data only with trusted processors who help us deliver our services, such as:

• Hosting and CRM providers
• Analytics and advertising platforms (Google, Meta, etc.)
• Email automation tools
• Professional advisers and compliance consultants

All partners are bound by data-processing agreements. Where data is transferred outside the UK/EEA, appropriate safeguards (Standard Contractual Clauses or UK Addendum) are applied.

6. Cookies and Tracking

Our website uses cookies and similar technologies for functionality, analytics, and advertising. You can manage or disable cookies via our Cookie Policy and your browser settings.

7. Data Retention

We retain personal data only as long as necessary for the purpose collected:

• Enquiry data – up to 12 months.
• Client data – for the duration of the contract + 6 years for record-keeping.
• Marketing subscriptions – until you withdraw consent.

8. Your Rights

Under UK GDPR you have the right to:

• Access and receive a copy of your data.
• Rectify inaccurate information.
• Request erasure ("right to be forgotten").
• Restrict or object to processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (www.ico.org.uk).

Requests can be made via hello@platinumprospects.ai.

9. Security

We use technical and organisational measures to protect data against loss, misuse, and unauthorised access, including encrypted connections (SSL), firewalls, and restricted access controls.

10. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices; please review their policies separately.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be posted on this page.